Awaaz.De’s customer service assistant provides a fully automated, 24×7 point of contact with your customers where they can access personalized information, transact quickly and easily, make routine service requests, and express interest in qualified products and services. Reduce operational costs and automate routine activities like providing payment history or updating customer details, and grow business by sourcing qualified leads for product and service offerings. Deliver a pure voice interactive experience through WhatsApp or IVR (telephone).
Meaningfully engage customers through multiple channels including WhatsApp, SMS, Web, and IVR with personalized, localized content and increase brand loyalty and customer retention.
