From Digital Green:
… we worked with researchers from Stanford University and University of California, Berkeley to deploy an interactive voice response (IVR) question-and-answer system… it primarily aims to support the community intermediaries involved in video production and dissemination. The IVR system is moderated by the local subject-matter experts of our partners and allows users to asynchronously record queries and to receive responses from an appropriate specialist. We are currently piloting this system at one district-level location in Madhya Pradesh and are looking to extend it going forward.
See other lessons learned by the outstanding Digital Green team here.
