Conversational AI
Integrated with OpenAI's GPT 3.5 to support natural, human-like, complex, non-linear dialogue; and a fine-tuned model to perform tasks for all financial services use cases.
Conversational AI extends and scales financial institutions’ reach through rich and intuitive digital interactions and empowers their customers with information and tools to make better financial decisions. Leverage cutting edge and industry-leading large language models (LLMs) for natural language understanding, speech recognition, and speech synthesis to create an intuitive pure voice interface, in local vernacular. Models are fine-tuned for the last-mile user: robust to high dielectric variation, extensive error path correction, capable in noisy environments, and accurate across low bandwidth telephony. Responsive asynchronous streaming over the phone or through WhatsApp voice notes creates a natural interaction.
Reduce operational costs and automate complex use cases such as customer onboarding/KYC, collections, account management, grievance redressal, and financial literacy training.
Features
